FAQs – CGC Website

Your public name is the username that you will use when you are on the CGC Registries and other CGC collector postings. You can change your public name in your account settings.

Your "sign in" is the email address you used when joining or when making your first submission. You can use the "Forgot Password" link to get the password for your account. If you have issues when signing in, please contact us.

The CGC Registries are free online platforms where collectors can register and display their collectibles certified by CGC and compete for "Top Pops" and prizes. The CGC Registries also help you to organize your collection and interact with other collectors. To start playing, go here.

Competitive sets are created based on collectors’ interests and collecting goals. Registry sets have defined slots that provide an online display case for your collectibles. Each collectible is assigned a score based on the grade of the collectible, which is calculated from an algorithm created by CGC.

Competitive sets are a great way to compare your sets to others and view other collectors’ interests, which may inspire your collecting goals and create new interests.

The CGC Registries assigns a score to each collectible based on the certified grade and an algorithm created by CGC.

Competitive set scores allow sets to be compared within the same category or in the CGC Registry overall. A CGC Registry score is not intended to be used as a basis for determining market value, and CGC Registry scores may be changed from time to time.

Competitive sets are first ranked according to the set’s score. If two or more sets have the same score, competitive sets will break the tie by ranking the sets based on the percentage of collectible with images.

To summarize, ranking is achieved by considering the following in order: (1) Set score; (2) Percentage of collectibles with images.

If all the above items are equal between sets, then sets will be sorted by the date the rank was achieved (first to achieve will appear higher), but they will have the same rank numbers beside their set.

Autobuild Set makes it easier than ever to build the best set, improve your ranking and compete for CGC Registry awards. If you're new to the CGC Registry, it's the fastest way to get the collectibles you've added into a set. If you already have a CGC Registry set, Autobuild Set helps to make sure it’s receiving as many points as possible.

How it works

1. Create a set, or go to an existing set, and click the orange “Autobuild Set” button.

2. Each slot is filled with your highest-scoring available card for that slot.

3. Lower-scoring cards are removed from each slot, if applicable. Removed cards can still be found in your card inventory when Autobuild Set is complete.

Note: If no opportunities to improve your set score are found, the set will not be updated.

Other details

1. Collectibles can only compete once per set type. If a card is already saved in a different set of the same set type, Autobuild Set will ignore it.

2. Certain set types may have multiple slots that can accept the same card. In this case, Autobuild Set will add the collectible to the first slot where it will receive the highest score, but only if adding the collectible will increase the total set score.

3. In rare cases, Autobuild Set may not be able to add a collectible that belongs in the set due to an error. If you believe your collectible should have been added, please contact the CGC Registry team at (+1) 855-GRADE10.

CGC certification numbers will appear automatically and immediately once you add them to your set except for rare cases where an error occurs. If there is an error, the system will send an error message to an administrator, who will research and resolve the error.

The CGC Registries only accept CGC-certified collectibles for competitive sets. Ungraded collectibles, collectibles rejected for grading, and collectibles certified by other third-party grading services are not eligible for the CGC Registries.

Yes. You may add your CGC-certified collectibles to more than one set; however, it cannot be added to a set of the same set type. For example, you may add your Mickey Mantle card to both a Team Set and a Player Set because they are different set types.

When a collectible entered in the CGC Registry is already registered to another member, an email is automatically sent to the member who originally registered the collectible to request that they release it from their set. The entry remains pending until the original member either confirms or denies the release. If the original member does not respond within three days, the collectible will automatically be registered to the new member and an email will be sent to both parties confirming the transfer.

All NEW set requests need to be made from the CGC Registries. Follow the directions below to request a new set. Please be sure that you signed in to the CGC website (CGCgrading.com) and select the CGC Registry for your collectible type.

1. Select the category and then the type of set.

2. Click on Request a new set type here.

3. Enter the Set Type and any relevant certification numbers.

The CGC Registry administrators will receive an automated message to review your request.

All NEW slot requests will need to be made from the CGC Registry. Follow the directions below to request a new slot. Please be sure you are signed in to the CGC website (CGCgrading.com) and select the CGC Registry for your collectible type.

1. If you have not created a set, please create a set for the slot you would like to request. (Do not use the + at the top of the page.)

2. Click on Request a new slot.

3. Enter the slot name/label description and certification number and submit.

The CGC Registry administrators will receive an automated message to review your slot request.